Customer Service
How to order:
• Order online 24/7 using our SSL secured website. (Secured Shopping)
• Place your order online and call us with your Credit Card info
• Order by Phone: Call (978) 682-6811
• Monday thru Saturday 8:00am – 5:00pm EST
CLOSED SUNDAYS
* MA residents will be charged a 6.25% state tax on all non-food items.
Shipping Information:
George’s Bakery delivers nationwide, including Alaska and Hawaii. Orders are shipped Monday through Friday.
We use FedEx to ship our products. Our website will automatically calculate your shipping cost based on shipment weight and destination. You will also know the Estimated Delivery Date (EDD) of your order. FedEx will not deliver to a P.O. box, APO or FPO.
You may choose from the following shipping options:
• Ground, Second Day Air, and Overnight.
• Some products qualify for free shipping, please choose Zone Rate for your FREE shipping ( when available ).
We recommend shipping bread, refrigerated or frozen products on Mondays/Tuesdays to ensure their freshness upon arrival. Please remember that all of our pita breads and pies are all natural and made with no preservatives, so please take this into consideration when choosing your shipping option. In most cases, orders placed before 12:00pm EST will be shipped out the same day.
Use your tracking number and click here to go the FedEx tracking website and enter your tracking number to track your order.
Return/Exchange Policy:
We are not happy unless you are happy. We here at George’s Bakery want to make sure every customer is 100% satisfied with their order. If for some reason you are not satisfied with an item purchased, please call us immediately so we may assist you with a refund (less S&h) or exchange. Shipping charges for returning any item are the responsibility of the customer. Return/Exchange requests must be received within 3 days of receipt of order.